Devices & Technology

AccuNurse Improves Care with Voice-Activated Documentation, Hands-Free Communication


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By Christina Orlovsky, senior staff writer

Providing quality long-term care for the nation’s elderly population is a great concern for both caregivers and family members. In answer to the growing need for safe, efficient patient care, a new technology has been created to ease the documentation and communication process for nurses and nursing assistants at senior care facilities.

The AccuNurse communication and documentation system is used by nursing staff at long-term care facilities to review resident care plans and document care as it takes place. Developed by Adherence Technologies, a Dulles, Virginia, health care communications company, AccuNurse relies on voice-activated software technology to record and relay information through a wireless headset worn by a nurse’s aide.

When wearing this headset, the aide is able to ask questions of the AccuNurse system to learn the most up-to-date care plans as recorded into the system by a charge nurse earlier that day. The aide is also then able to relay back the care provided during that visit. This allows for accurate, immediate transmission of patient data to the patient’s care records and assists nurses and nursing staff who are tending to multiple patients reduce the amount of specific patient information they need to commit to memory, limit paperwork and reduce time and error risk of recording information by hand at the end of a shift.

“AccuNurse allows senior care facilities to improve their quality of care by providing the nursing staff with the freedom and flexibility to review and track patient care profiles at any time and any place,” explained Alan Letzt, president of Adherence Technologies.

Preliminary findings from an Adherence Technologies survey of client facilities found that senior centers that use AccuNurse instead of traditional paper documentation experience a 55 percent reduction in the number of times staff call down the hall for assistance; a 65 percent reduction in the number of times staff walk down the hall to search for other staff; a 55 percent reduction in staff overtime costs, driven by a 30-minute reduction in end-of-shift reporting for nurses and a 15-minute reduction for certified nursing assistants; and a 63 percent decrease in the amount of paperwork needed to be completed by CNAs.

“AccuNurse helps to enhance the power of community by providing seamless communication and documentation for the entire senior care facility, including doctors, nurses, CNAs, dietitians, therapists and administrators,” Letzt added.

The latest version of the technology, AccuNurse 2.0, takes communication one step further by providing the family members of long-term-care residents with instant e-mail notifications and updates about the care the patient is receiving.

“AccuNurse 2.0 takes the same principle and applies it to the resident’s families,” Letzt said. “Now family members can have the piece of mind that their loved ones are receiving the appropriate care.”

© 2006. AMN Healthcare, Inc. All Rights Reserved.

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